Justin Wang

Hello everyone. My name is Wang Yusong. I am a graduate majoring in English and currently work as an English salesperson in the tourism industry. During my college years, I systematically studied courses related to the English language, cross – cultural communication, and business English, laying a solid language foundation. While at school, I actively participated in various English practice activities, which not only improved my oral and writing skills but also enhanced my confidence and communication skills when dealing with clients from different cultural backgrounds.
In my work, I am mainly responsible for communicating and dealing with overseas clients, including promoting tourism products, understanding clients’ needs, formulating travel plans, and providing after – sales services. Through continuous accumulation of practical experience, I have mastered many sales techniques, such as how to quickly build trust, how to guide clients to make decisions, and how to convey product advantages to clients in a clear and professional manner. During the communication with clients, I always adhere to the service concept of patience and meticulousness, and am committed to providing every client with a comfortable and satisfactory travel experience.
As an English salesperson, I attach great importance to the efficiency and accuracy of communication, and strive to find a common ground in cultural differences to establish good customer relationships. In the future, I hope to continuously improve my professional level, bring more international clients to the company, and provide clients with better services and travel experiences.

大家好，我叫王钰淞，是一名英语专业毕业生，目前在旅游行业从事英文销售工作。大学期间，我系统学习了英语语言、跨文化交流以及商务英语等相关课程，打下了扎实的语言基础。在校期间我还积极参与各类英语实践活动，不仅提升了口语和写作能力，也增强了我与不同文化背景客户沟通的自信与技巧。
工作中，我主要负责与海外客户的沟通与接洽，包括旅游产品的推广、客户需求的了解、行程方案的制定及售后服务等环节。通过不断积累实践经验，我掌握了不少销售技巧，例如如何快速建立信任、如何引导客户做出决策、以及如何用清晰、专业的语言向客户传达产品优势。在与客户沟通的过程中，我始终坚持耐心、细致的服务理念，致力于为每一位客户提供舒适满意的旅游体验。
作为一名英语销售人员，我非常重视沟通的效率与准确性，努力在文化差异中找到契合点，建立起良好的客户关系。未来，我希望不断提升自己的专业水平，为企业带来更多国际客户，也为客户带去更加优质的服务和旅行体验。